Privacy Policy
Overview
RavenTrak LLC ("RavenTrak," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through raventrak.com, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us, primarily through our Contact / Request Assessment form, including:
- Full name and corporate email address
- Company name and website
- Information about your system architecture and area of interest, provided voluntarily
- Any additional details you choose to share about your project scope or timeline
We do not use third-party analytics, advertising trackers, or marketing pixels on this site. Our website hosting platform may set minimal functional cookies necessary to operate the site; these are not used for tracking or advertising purposes.
Submissions through our contact form are processed by Formspree, a third-party service provider that is SOC 2 Type II certified, encrypts data in transit (TLS) and at rest (AES-256), and is GDPR and CCPA compliant. Formspree processes this information solely on our behalf, to deliver your submission to us.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and prepare for an initial consultation
- Send you strategic safety communications related to RavenTrak's services, where you have agreed to receive them
- Maintain records of client and prospect communications for our internal business purposes
We do not sell your personal information to third parties.
How We Share Information
We do not share your information with third parties except: (a) with service providers who help us operate our business (such as email or scheduling tools), under confidentiality obligations; (b) if required by law, subpoena, or governmental request; or (c) with your consent.
Data Retention
We retain the information you submit for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with legal obligations.
Your Choices
You may request that we delete your information or stop sending you communications at any time by contacting us at the email address below. Depending on your location, you may have additional rights under applicable privacy laws, including the right to access, correct, or request deletion of your personal information.
Data Security
We take reasonable measures to protect the information we collect, but no method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through this site.
Children's Privacy
This website is intended for business use by adults evaluating AI safety services. It is not directed at children, and we do not knowingly collect personal information from children through this site.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the rights described above, contact us at legal@raventrak.com.