Legal
Privacy policies and terms of service for ServalGuard by RavenTrak LLC.
Effective November 2, 2026 · Contact: legal@raventrak.com
ServalGuard for Discord: Privacy Policy
ServalGuard for Discord is a moderation bot that server administrators add to their Discord servers. It helps them notice possible predatory behavior.
ServalGuard is an independent product of RavenTrak LLC. It is not sponsored, endorsed or operated by Discord Inc. Discord’s own privacy policy applies to your use of Discord.
What ServalGuard reads
Messages posted in the server channels it has permission to view, after an administrator installs it.
It cannot read direct messages (DMs) between users.
What ServalGuard stores
Server settings only: the server ID, the channel chosen for alerts, and optional settings such as whether age-question alerts are on.
No message text. Each message is checked in memory and discarded immediately.
To recognize patterns that build up over time, ServalGuard keeps short-lived signals in memory, such as “this user ID showed a secrecy warning sign.” These signals contain no message text, are never written to disk, and expire after about two hours or when the bot restarts.
What ServalGuard sends
When a message matches a risk pattern, ServalGuard posts an alert in the server’s private moderators’ channel. The alert includes the risk category, a short explanation, the user’s Discord mention, the channel and a link to the message. It does not copy the message text.
ServalGuard does not send data to RavenTrak or to third parties, does not sell data, and does not use data for advertising.
AI training
ServalGuard never uses messages to train or improve any artificial intelligence or machine-learning model.
Removal
When ServalGuard is removed from a server, that server’s settings are deleted.
Age
Discord requires users to be at least 13, or older where local law requires. ServalGuard does not knowingly collect personal information from anyone and stores no message content.
Changes
We may update this policy. The effective date above shows the latest version.
Contact
Questions or requests: legal@raventrak.com
ServalGuard for Discord: Terms of Service
By adding ServalGuard to a Discord server, the server administrator agrees to these terms.
- What it does. ServalGuard is a moderation aid. It flags messages in server channels that may show predatory or unsafe behavior and alerts administrators.
- Independent product. ServalGuard is an independent product of RavenTrak LLC. It is not sponsored, endorsed, operated or approved by Discord Inc., and RavenTrak LLC is not an official partner of Discord. Discord is a trademark of its owner and is used here only to describe compatibility.
- Alerts are not decisions. Detection is automated and imperfect. It can miss harmful messages and can flag harmless ones. Administrators are responsible for reviewing alerts and deciding what to do.
- Not an emergency service. ServalGuard does not contact law enforcement or report to any authority. If someone is in danger, contact local emergency services. To report child exploitation in the United States, use the NCMEC CyberTipline at report.cybertip.org. Report Discord policy violations to Discord.
- Administrator responsibilities. Administrators must keep the alert channel private to moderators, tell members that the server uses automated moderation (for example in the server rules), and follow Discord’s Terms of Service and Community Guidelines.
- Acceptable use. Do not use ServalGuard to harass, profile or target users, or for any purpose other than keeping your community safe.
- Privacy. See the ServalGuard for Discord Privacy Policy. ServalGuard stores no message content.
- No warranty. ServalGuard is provided “as is,” without warranties of any kind. To the extent permitted by law, RavenTrak LLC is not liable for damages arising from its use or from missed or incorrect alerts.
- Changes. We may update these terms. Continued use after changes means acceptance.
- Governing law. These terms are governed by the laws of the State of Texas, United States.
ServalGuard for Telegram: Privacy Policy
ServalGuard for Telegram is a moderation bot that group administrators add to their Telegram groups. It helps them notice possible predatory behavior.
ServalGuard is an independent product of RavenTrak LLC. It is not sponsored, endorsed or operated by Telegram. Telegram’s own privacy policy applies to your use of Telegram.
What ServalGuard reads
Messages posted in the Telegram groups it has been added to by a group administrator.
It cannot read private chats between users, and it only reads groups it is a member of.
What ServalGuard stores
Group settings only: the group ID and title, the ID of the private admin chat chosen for alerts, and optional settings such as whether age-question alerts are on.
Temporary setup codes: a one-time code used to link a group to its admin chat, kept in memory for up to 30 minutes.
No message text. Each message is checked in memory and discarded immediately.
To recognize patterns that build up over time, ServalGuard keeps short-lived signals in memory, such as “this user ID showed a secrecy warning sign.” These signals contain no message text, are never written to disk, and expire after about two hours or when the bot restarts.
What ServalGuard sends
When a message matches a risk pattern, ServalGuard sends an alert to the group’s private admin chat. The alert includes the risk category, a short explanation, the user’s Telegram name and username, the group name and a link to the message when Telegram provides one. It does not copy the message text.
ServalGuard does not send data to RavenTrak or to third parties, does not sell data, and does not use data for advertising.
AI training
ServalGuard never uses messages to train or improve any artificial intelligence or machine-learning model.
Removal
When ServalGuard is removed from a group or from its admin chat, that group’s settings are deleted.
Age
Users must meet Telegram’s minimum age requirements. ServalGuard does not knowingly collect personal information from anyone and stores no message content.
Changes
We may update this policy. The effective date above shows the latest version.
Contact
Questions or requests: legal@raventrak.com
ServalGuard for Telegram: Terms of Service
By adding ServalGuard to a Telegram group, the group administrator agrees to these terms.
- What it does. ServalGuard is a moderation aid. It flags messages in groups that may show predatory or unsafe behavior and alerts administrators.
- Independent product. ServalGuard is an independent product of RavenTrak LLC. It is not sponsored, endorsed, operated or approved by Telegram, and RavenTrak LLC is not an official partner of Telegram. Telegram is a trademark of its owner and is used here only to describe compatibility.
- Alerts are not decisions. Detection is automated and imperfect. It can miss harmful messages and can flag harmless ones. Administrators are responsible for reviewing alerts and deciding what to do.
- Not an emergency service. ServalGuard does not contact law enforcement or report to any authority. If someone is in danger, contact local emergency services. To report child exploitation in the United States, use the NCMEC CyberTipline at report.cybertip.org. Report Telegram policy violations to Telegram.
- Administrator responsibilities. Administrators must keep the admin alerts chat private to administrators, tell members that the group uses automated moderation (for example in the group description or rules), and follow Telegram’s Terms of Service.
- Acceptable use. Do not use ServalGuard to harass, profile or target users, or for any purpose other than keeping your community safe.
- Privacy. See the ServalGuard for Telegram Privacy Policy. ServalGuard stores no message content.
- No warranty. ServalGuard is provided “as is,” without warranties of any kind. To the extent permitted by law, RavenTrak LLC is not liable for damages arising from its use or from missed or incorrect alerts.
- Changes. We may update these terms. Continued use after changes means acceptance.
- Governing law. These terms are governed by the laws of the State of Texas, United States.