Evaluation built for the real world
We test what standard benchmarks miss — from the perspective of the people who need it most
What is ServalGuard™
A methodology built from the inside out
ServalGuard™ is RavenTrak's proprietary AI safety evaluation framework. Unlike automated testing tools, ServalGuard evaluates your AI from a human perspective — specifically the perspective of people in crisis, patients seeking care, teens in distress, and survivors seeking help. We find what automated benchmarks were never designed to catch.
What's Included
Everything you need to know what your AI is saying
Systematic Prompt Engineering
Carefully designed test scenarios targeting real vulnerability patterns and failure modes
Real-World Scenario Testing
Evaluation based on actual high-stakes user interactions, not synthetic benchmarks
Human-Risk Behavioral Analysis
Assessment of how failures impact real people, communities, and your organization's liability
Comprehensive Findings Report
Detailed documentation with severity assessment, human impact analysis, and specific remediation recommendations
Follow-Up Consultation
Strategic discussion of findings and prioritized remediation roadmap
The Process
Four steps. No guesswork.
From initial scope to final report — a systematic evaluation you can act on
Scope & Access
We align on your AI system, your user population, and the failure modes that matter most to your organization. You define the boundaries. We define the risk scenarios.
Evaluation
We execute systematic test prompts and real-world scenarios from the perspective of the people who need it most. Every interaction is documented with context and intent.
Analysis
We document every identified issue with full context. What breaks? Why does it break? What is the human impact? We assess severity and categorize all findings.
Findings Report
You receive a comprehensive evaluation report with detailed findings, severity assessment, human-impact analysis, and specific recommendations for improvement.
Who We Serve
If people who need it most interact with your AI — you need ServalGuard
Tech Companies & AI Developers
Building LLMs, chatbots, or AI systems that will serve people in high-stakes situations
Healthcare Organizations
Deploying AI for patient support, diagnosis, mental health, or care coordination
Financial Services
Using AI for customer service, lending decisions, or financial guidance affecting people in crisis
Social Services & EdTech
Implementing AI in educational, social support, or community service platforms
Government & Federal Agencies
Deploying AI systems that interact with citizens seeking critical services
Any Organization
If the people who need it most depend on your AI, you need ServalGuard™
Deadline Approaching
EU AI Act enforcement begins August 2026
High-risk AI systems must demonstrate compliance before August 2026. ServalGuard™ evaluations are designed to identify the behavioral risks and failure modes that regulators will be looking for. Do not wait for enforcement to find what we can find now.
Schedule Your EvaluationImportant: RavenTrak LLC is an independent AI safety evaluation firm, not a legal or compliance advisory service. Our ServalGuard™ evaluations assess behavioral safety and support your internal risk management processes. They are not substitutes for legal counsel, regulatory audits, or EU AI Act conformity assessments conducted by a notified body. RavenTrak LLC is not affiliated with the European Commission or any regulatory authority.
ServalGuard™ evaluations are independent safety assessments conducted by RavenTrak LLC. They are not legal compliance certifications or regulatory audits. Results support internal risk management and documentation processes. RavenTrak LLC recommends organizations consult qualified legal counsel for regulatory compliance obligations.
Ready to know what your AI is saying?
A 15-minute conversation is all it takes to scope your evaluation